UNITE HERE Local 11 represents the hospitality workers in many of the iconic hotels in LA, Orange County, and Phoenix, Arizona. We represent the housekeepers, cooks, dishwashers, servers, bartenders, and front desk agents that make your stay at these hotels so memorable. Be sure to always stay in a union hotel. And when you leave, don’t forget to tip your housekeeper!

 

BREAKING NEWS: SoCal Hotel Workers On Strike 

Southern California: This morning, thousands of cooks, room attendants, dishwashers, servers, bellmen, and front desk agents at multiple properties walked out on the largest multi-hotel strike in the local’s history.

Jennifer Flores, Front Desk Supervisor at the InterContinental Los Angeles Downtown said “For 14 years I saw how my mother worked as a housekeeper and fought hard to raise me. I am striking because it is my turn to fight for a better future for me and my son.”

“Our members were devastated first by the pandemic, and now by the greed of their bosses,” says Kurt Petersen, Co-President of UNITE HERE Local 11. “The industry got bailouts while we got cuts. Now, the hotel negotiators decided to take a four-day holiday instead of negotiating. Shameful.”

The walkout comes after the biggest hotel in LA, the Westin Bonaventure, came to an agreement just a day before contracts expired.

On June 8, hotel workers voted 96% in favor of authorizing a strike. The union is seeking to create a hospitality workforce housing fund, in addition to better wages, healthcare benefits, pension and safer workloads. In a UNITE HERE Local 11 survey, 53% of workers said that they either have moved in the past 5 years or will move in the near future because of soaring housing costs. Hotel workers report commuting hours from areas like Apple Valley, Palmdale, California City and Victorville.

During the pandemic, hotels received $15 billion in federal bailouts and cut jobs and guest services such as daily room cleaning. In 2023, hotel profits in Los Angeles and Orange County exceeded pre-pandemic levels, yet hospitality workers continue to struggle to afford a place to live in the cities where they work.

Southern California will be the first city in modern history to host back-to-back the FIFA World Cup in 2026 and the Olympics in 2028. In recent decades, these mega sports events have left local governments indebted for years and have permanently displaced millions of poor residents.

Westin Bonaventure – June 29, 8:00 AM

BREAKING NEWS: Westin Bonaventure First to Reach Deal As Historic Strike Looms for Dozens of SoCal Hotels

Los Angeles, CA: A day before contracts covering 15,000 hotel workers expire, the Westin Bonaventure hotel, Los Angeles’ largest hotel, reached a historic agreement with its workers.

“With these extraordinary raises, I will no longer have to choose between paying my rent and putting food on the table for my family,” said Nancy Cerrato, general clean public areas, housekeeping department. “We have given our lives to this industry. We deserve respect and to be able to afford to live in the city where we work.”

The Westin Bonaventure emerges as the leader in fair wages and benefits for its workers while dozens of hotels including the JW Marriott and Ritz Carlton LA Live, Beverly Hilton, Fairmont Miramar, and Anaheim Hilton continue to drag their feet after months of negotiations.

A strike could be called as early as the 4th of July weekend for the remaining hotel properties across Southern California.

Once the contract is ratified, the 600 workers at the Bonaventure will enjoy:

  • Unprecedented wage increases to keep pace with the soaring cost of housing in Southern California
  • Affordable, excellent family healthcare
  • Humane and safe staffing that will return jobs and hours to pre-pandemic levels
  • Pension contribution increases so that workers can retire with dignity
  • Numerous improvements, including historic Equal Justice language that, among other things, will provide access to union jobs for formerly incarcerated individuals and ban the use of  E-Verify in hiring.

“We applaud the Westin Bonaventure and Peter Zen for putting the workers and our city first,” said Kurt Petersen, Co-President of UNITE HERE Local 11.  “LA is the world’s most important tourist destination, with the World Cup and Olympics coming back to back in 2026 and 2028.  This agreement takes steps ensuring that workers who work in LA will be able to live in LA. Now the rest of the industry needs to step up. If they continue to be greedy and short-sighted, workers will strike.”

EYEWITNESS NEWS ABC 7

More Perfect Union – Brenda Mendoza Profile


96% VOTED TO AUTHORIZE A STRIKE

The strike authorization vote comes after more than a month of failed negotiations with our hotel employers. Our key demands are an immediate $5 an hour wage increase to keep pace with the soaring cost of housing; affordable family healthcare; a pension that will enable workers to retire with security; and safe and humane workloads.

SoCal Hotel Workers Authorize Largest Industry Wide Strike in U.S History, 96% YES

Los Angeles, CA: The region’s largest hospitality union, UNITE HERE Local 11, representing over 32,000 room attendants, cooks, dishwashers, front desk agents, servers and food service workers, voted to authorize a strike today.

UNITE HERE Local 11 could call for a strike at dozens of hotels with more than 15,000 workers as early as July 4th weekend.  This would be the largest hotel worker strike in modern US industry.

During the pandemic, hotels received $15 billion in federal bailouts and cut jobs and guest services such as daily room cleaning.  In 2023, Hotel profits in Los Angeles and Orange County exceeded pre-pandemic levels, yet hospitality workers continue to struggle to afford a place to live in the cities where they work.

Top on the list of concerns for hotel workers is the rising cost of housing.  In a UNITE HERE Local 11 survey, 53% of workers said that they either have moved in the past 5 years or will move in the near future because of soaring housing costs.

The strike authorization vote comes after more than a month of failed negotiations with hotel employers–including Hyatt, Hilton, Highgate, Accor, IHG, and Marriott. The union’s key demands are an immediate $5 an hour wage increase to keep pace with the soaring cost of housing; affordable family healthcare; a pension that will enable workers to retire with security, and a safe and humane workload. Negotiations began on April 20 but the hotel industry has yet to respond with any wage proposals.

“I voted yes to strike because I commute two hours from my home in Apple Valley to downtown Los Angeles. I deserve to make enough money to live near where I work.” said Brenda Mendoza, a uniform attendant at the JW Marriott LA Live.

“I am ready to strike for our affordable health insurance, because my chronic illness will not wait.” said Lupe Pitones, Front Office PBX, Westin Bonaventure Hotel.

“Hotel workers who work in the booming Los Angeles’ tourism industry must be able to live in Los Angeles,”  said Kurt Petersen, Co-President of UNITE HERE Local 11.  “The industry shamelessly exploited the pandemic and is now reaping greater profits than ever before. Yet workers cannot afford to pay the rent.  This 96% vote to authorize a strike sends a clear message to the industry that workers have reached their limit and are prepared to strike to secure a living wage.”

Southern California will be the first city in modern history to host back-to-back the FIFA World Cup in 2026 and the Olympics in 2028.  In recent decades, these mega sports events have left local governments indebted for years and have permanently displaced millions of poor residents.  UNITE HERE Local 11 is calling on the industry and political leadership to use the events to transform tourism jobs into family sustaining jobs and solve the housing crisis.

VOTE YES FOR THE STRIKE

On June 8, 2023 thousands of Local 11 members will vote to authorize a strike for better wages, affordable housing, a better pension, healthcare, and fair workloads. Sí se puede!

Tourism Workers Rising Coalition to Partner with LA City Council to Raise Wage to $25 In Effort to Ensure Angelenos are Healthy and Housed

Los Angeles, CA – Tourism workers, the unions representing them – SEIU United Service Workers West and UNITE HERE Local 11 – and LA City Councilmember Curren Price are leading efforts to raise wages to be commensurate with a world-class tourism economy and world-class city. The proposed ordinance introduced by Price on April 12 would raise the wage for tourism workers to $25 an hour in 2023 with plans to increase their pay to $30 by 2028.

“The living wage movement is a social justice movement where here in Los Angeles nearly 9 out 10 tourism workers are people of color,” said Councilmember Price, describing the urgent need for the new measure. “It’s appalling to think that while the tourism industry has its future growth secured, the workers that keep this major economic engine functioning, safe and profitable are fighting to keep a roof over their heads. I’m honored to lead this fight at City Hall and continue to work with the Tourism Workers Rising campaign so that no workers are left behind.”

Los Angeles is assuring future growth for the industry as it gears up to host global events like the 2026 World Cup and the 2028 Olympics. Meanwhile, wages aren’t enough to keep tourism workers housed, as Los Angeles grapples with an unprecedented housing crisis.

“LA’s tourism industry thrives on the hard work of its employees. But right now, minimum wage workers must work over 100 hours a week just to afford an apartment in LA,” Councilwoman Katy Yaroslavsky co-presented the ordinance. “It’s time to raise the wage and make sure that the people who make Los Angeles a world-class destination can actually afford to live here.”

Over 100 tourism workers and coalition partners joined Councilmember Price for a press conference before he introduced the motion to the Council.

“My rent is going up to $1,400, and I care for my adult son with schizophrenia. I’m worried because I don’t want to end up on the street like so many others in the city,” said Graciela Gomez, member of UNITE HERE Local 11 and housekeeper at the Four Points Sheraton LAX for 23 years

Many of the working people who are the foundation of L.A.’s tourism economy, working in L.A. hotels and at LAX, are struggling to survive on the city’s current living wage, facing housing and food insecurity, or are forced to work two jobs.

“A $25 minimum wage would mean we do not have to live paycheck to paycheck. We would be able to afford reliable transportation to and from work and pay our utility bills in full instead of little by little,” said Gary Duplessis, cook at Flying Food Group for six years.

“Hospitality workers who make the beds, cook the food, wash the dishes, and cater to the millions of guests that travel to Los Angeles will also be the ones who make FIFA in 2026 and the Olympics in 2028 successful. Yet, while we prepare to host the events that will showcase our city, we cannot forget about workers like Graciela, Gary, and all tourism workers across the city who deserve to make an Olympic wage to stay healthy and housed.” said Kurt Petersen, co-president of UNITE HERE Local 11.

“The status quo at LAX is broken. The aviation industry receives billions in taxpayer dollars – including $54 billion of pandemic relief to big airlines and billions more in public funding for airports,” said SEIU United Service Workers West President David Huerta. “LAX is set to receive billions in investments to prepare for the World Cup and the Olympics. While corporate CEOs and airline executives are reporting record revenues, yet the very workers – mostly Black, Brown, and immigrant workers– who make their profits possible can’t afford to pay rent, pay for healthcare, and are forced to work two or more jobs to make ends meet. The City of LA can and must do better. We’re excited to launch the Tourism Workers Rising campaign to improve the working conditions at LAX so that all airport workers and their families have access to affordable healthcare and wages that allow them to thrive.”

“I struggle because it’s not easy working at LAX. Not only do I deal with health issues, my son does as well. In order to make ends meet and pay my rent, I work side jobs and I’m a cosmetologist in addition to working at LAX. All of that means sacrificing time with my son. LAX continues to grow, make money and receive billions of dollars in investments but workers struggle. When airlines received billions of dollars in bailouts, workers like me got a bailout in the form of hand sanitizer and a mask. We’re fed up, and we’re standing together to say it’s time to raise the living wage. It’s time for workers to matter,” said Jovan Houston, SEIU USWW Executive Board member and LAX customer service agent.

“As airport workers, we are exposed to threats on a daily basis – threats to our health, to our safety. We put our lives at risk every day in order to make LAX work. Yet, it has become increasingly harder for workers to make the rent, pay utilities or even buy basic necessities because our salaries remain stagnant. For decades, airlines have abused their influence to manipulate the system and prevent the progress workers need. Now, with the support of city councilmembers, we can fight for workers and raise the living wage,” said Oscar Antonio, SEIU USWW Executive Board member and LAX security officer.

Former Loews Hotel staff to be re-hired by Regent