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Some of the following press releases have been shortened and edited to avoid redundancy.
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UNITE HERE Local 11 represents over 32,000 workers employed in hotels, restaurants, airports, sports arenas, and convention centers throughout Southern California and Arizona. Members of UNITE HERE Local 11 join together to fight for improved living standards and working conditions.
ANNOUNCEMENT: California Labor Commissioner’s Landmark $2.75 Million Anaheim Marriott Settlement Addresses Alleged Violations of the State’s Right to Recall Law Protecting Hospitality Workers Laid Off During the COVID-19 Pandemic
PRESS RELEASE: As L.A. City Investigation Continues, Serial Lawbreaker Flying Food Group Quietly Moves to Repay Dozens of Workers It Failed to Provide Required Healthcare Benefits in Apparent Violation of LAX Living Wage Law
LOS ANGELES — As the City of Los Angeles continues investigating Flying Food Group for alleged violations of the LAX Living Wage Ordinance, the airline caterer has begun quietly paying dozens of workers after city investigators uncovered an additional apparent violation involving required healthcare benefits.
In March of this year, workers filed a complaint with the City of Los Angeles alleging that Flying Food Group’s newly implemented healthcare plan failed to satisfy the LAX Living Wage Ordinance’s healthcare benefit requirement, which currently requires employers to provide qualifying health benefits valued at $7.65 per hour or pay the equivalent amount in additional wages. Workers contend the company’s health plan is worth less than the required amount, leaving nearly all 800 workers underpaid. That investigation remains ongoing.
During the course of the investigation, however, the City’s Bureau of Contract Administration (BCA) uncovered a separate violation. Investigators found that Flying Food Group failed to provide any healthcare credit at all to some workers, resulting in an underpayment of $7.65 per hour for every hour worked. It appears the violation primarily affected newly hired employees but also included several longtime workers.
“The number of times this company has failed to pay workers what we are owed or done something else to break the law is just crazy. These payments show me the company had the money to pay us all along. That is a company that does not respect us or value us,” said Pascual Salgado, a worker at Flying Food Group
After BCA notified Flying Food Group of the violation, the company began issuing payments to affected workers last week, with individual payments reportedly ranging from several hundred dollars to approximately $14,000. Flying Food Group has since submitted a list of workers it says have been paid, and BCA is now reviewing whether all affected employees were included and whether the payment amounts fully compensate workers for what they are owed.
Flying Food Group has violated the Living Wage Ordinance on multiple occasions previously, with multiple “notice of corrections” issued to the company and its subcontractors by BCA and two class action lawsuits, and the company agreeing to paying millions in back wages to workers. The company has twice sued the City, claiming the Living Wage Ordinance did not apply to them, and in the last instance, the settlement agreement included a commitment by the company that they would not make such a challenge again.
The discovery marks the latest alleged labor law violation involving Flying Food Group. In addition to the past violations of the Living Wage Ordinance, the company has also received citations or settled complaints with Cal/OSHA, the California Labor Commissioner, the National Labor Relations Board and the California Highway Patrol..
Flying Food Group is an airline catering company that provides in-flight meals for international airlines flying out of LAX like Lufthansa, Air France, SWISS Airlines, Virgin Atlantic, Austrian Airlines, LOT Polish, Scandinavian Airlines, Singapore Airlines, Japan Airlines, ANA, Starlux, China Southern Qantas, Air New Zealand, and Hawaiian Airlines. Flying Food Group was recently given only a 6-month license extension by the City of Los Angeles which lasts until the end of 2026.
BREAKING NEWS: Airline Caterer Flying Food Group with Record of Worker Abuse Receives “Yellow Card,” Placed on 6-Month Probation by City of LA
Companies serving LAX must obtain a special permit called a Certified Service Provider License from the City. Complying with worker protections is a condition of such licenses, which have historically been granted for periods of five years.
Flying Food Group has been embroiled in controversy for years, as five different government agencies issued citations or complaints against the company for issues ranging from paying workers less than the minimum wage to serious safety hazards.
Given this development, major airlines that have been sourcing from FFG–including Virgin Atlantic, Air New Zealand, Air France, Lufthansa, Swiss Airways, ANA, Japan Airlines, and Qantas–may need to look to alternative suppliers for their inflight meals.
In April 2026, the Board of Airport Commissioners granted LAWA staff the authority to approve new 5-year terms for all 77 firms that have entered into Certified Service Provider Licenses. LAWA staff created three categories for license renewal: five-year renewals for low risk companies and industries, one-year renewals for companies and industries with higher risk and six-month probationary renewals that require more in-depth review.
Over the last several months, two separate reports have detailed the company’s long record of labor abuse: one report co-authored by the former Deputy Director General of the International Labor Organization–and another report endorsed by a Truth Commission of major labor and civil rights leaders and experts.
Most recently, last month Cal/OSHA issued the company four new citations it deemed “serious,” including two citations for failing to ensure that workers could exit cold storage rooms–a hazard for which it was previously cited and which led to a near tragedy during a fire in January in which two workers were found in a cooler room that had been locked from the outside.
Elisa Valencia, a worker at Flying Food Group, said:
“I am glad the City has taken this step to begin to hold FFG accountable. We work hard serving travelers and we deserve to work in conditions that do not endanger our lives.”
Susan Minato, Co-President of UNITE HERE Local 11, said:
“No company is above the law. For years, Flying Food Group workers have courageously spoken out about unsafe conditions, wage theft, and a culture that puts profits ahead of people. We’re now finally seeing the City begin to listen to their cries for help. But while this is an important first step, the truth is that this company has committed more ‘red cards’ at this point than any we’ve ever seen and they have no business operating at LAX.”
Today’s decision represents a significant step forward for airline catering workers who have spent years demanding safer workplaces, legal compliance, and accountability from one of LAX’s largest service providers. Workers will continue to organize until full accountability is reached.
BREAKING NEWS: DAYS BEFORE WORLD CUP, SOFI STADIUM WORKERS WIN HISTORIC CONTRACT — AND RESERVE THE RIGHT TO STRIKE IF ICE THREATENS SAFETY
Key Improvements:
BREAKING NEWS: SoFi Stadium Workers Vote 96% to Authorize Strike Days Before FIFA World Cup Inbox
Living wage: Pay that reflects the true cost of living in Los Angeles, including premium pay for World Cup and other mega-events, and payment to a housing fund to build housing for hospitality workers.
Limits on AI, technology, and subcontracting: Strong protections against the erosion of union jobs through unimpeded subcontracting and technology and automation
Contract negotiations with stadium food service operator Legends Global and FIFA have not had significant progress on key economic and workplace safety issues.
Cesar Zamora, Bartender, SoFi Stadium (5 years): “I’m a lifelong soccer fan, and it’s heartbreaking to see that just days before one of the biggest sporting events in the world, our employer is refusing to provide the wages, protections, and contract we need to support our families. The FIFA World Cup will generate enormous profits, but we are still fighting for basic respect and security. We deserve better, and if that means going on strike, I’m ready.”
Kurt Petersen, Co-President, UNITE HERE Local 11: “SoFi Stadium cooks, bartenders and dishwashers are the true heroes of this World Cup, standing up to FIFA’s greed while defending their community against ICE intimidation. What good is the World Cup for Los Angeles when workers don’t earn enough to pay the rent and must choose between showing up and being kidnapped by ICE? If we’re forced to strike, those $100,000 FIFA suites will have nothing but bottled water and Doritos.”
PRESS RELEASE: Tom Steyer Becomes First Gubernatorial Candidate Calls for ICE Out of FIFA World Cup Alongside SoFi Stadium Workers
“This summer’s World Cup should be an opportunity to show the world what makes California special – not a way for the rich to get richer on the backs of working Californians who are being priced out of their communities and terrorized by ICE,” said Steyer. “Together with UNITE HERE, I am calling on FIFA and Kroenke Sports & Entertainment to publicly commit that ICE will play no role in the 2026 World Cup, that workers will receive fair wages and safe working conditions, and that organizers will help fund affordable workforce housing for the people who make these events possible. If elected as the next governor, I will protect Californians and ensure that major international events serve the public good. I’m proud to stand with workers and immigrant communities this summer and beyond.”
Advocates have also called for Attorney General Bonta to immediately investigate FIFA’s accreditation process, which a complaint filed last week alleges violates the California Consumer Privacy Act (“CCPA”) and workers’ right to privacy under the California Constitution.
The union is simultaneously calling on FIFA and KSE, the stadium’s ownership group, to publicly declare that ICE play no role in the 2026 World Cup.
PRESS RELEASE: Airline Catering Workers Testify at Public Truth Commission on Working Conditions at LAX Facility
Workers serving international airlines speak out for the first time alongside labor and community leaders hosted by Holman United Methodist Church
Over several hours of often emotional testimony testimony before the Commission, more than a dozen Flying Food Group workers and advocates described unsafe conditions, wage theft and poverty wages, sexual harassment, labor violations, and retaliation for speaking out.
Flying Food Group workers are responsible for preparing and packaging meals and beverages for international airlines including Japan Airlines, ANA, Lufthansa, and Air France—serving thousands of passengers traveling through LAX each day. Despite playing a critical role in global travel, many workers say their voices have long gone unheard.
“Water mixed with bleach splashed into my eyes, and I felt a severe burning sensation. I reported the incident to my supervisor, who told me to go to the restroom to wash my eyes, because the designated eyewash station was completely blocked by flight carts and, furthermore, did not contain the specialized water required for eye irrigation. My doctor told me that I could have gone blind if it had reached my cornea,” said Sonia Ceron, dishwasher at Flying Food Group for 8 years. “Flying Food Group is a company that does not value us; we deserve to feel safe. I hope that you, the commissioners, can hear us.”
Truth Commissioner Kevin Riley said “What I saw in this room are workers demanding what the law already guarantees them and striving to hold an employer accountable to their legal responsibilities. You are sounding an important alarm — so that we don’t end up with our own Triangle Shirtwaist disaster. I applaud your courage in speaking out, and I stand with you in your efforts.”
Truth Commissioner Chloe Osmer, said “We heard today from workers at Flying Food Group about the devastating impact of wage theft on their lives. We heard from workers about repeated violations by Flying Food Group of the Living Wage Ordinance in LA. It’s called Living Wage for a reason, because you can’t live on less.”
BREAKING NEWS: On Eve of Trial, Flying Food Group Admits to Violating Worker Rights, in Settlement of Major Labor Case
Los Angeles: Today, Flying Food Group, an airline caterer for major airlines that has been at the center of controversy for allegations of unsafe conditions and labor abuse, agreed to settle a high-profile case at the National Labor Relations Board.
In a highly unusual step, Flying Food Group was required to admit that it had violated workers’ federal labor law protections as part of the settlement. The outcome is considered a major victory for workers who have been speaking out about what they have alleged is abusive treatment at work.
The day before Flying Food Group workers testified at LA City Council about the fire they experienced in their workplace in January, which coincidentally was the 115th anniversary of the deadly Triangle Shirtwaist Factory. This fire was one of the deadliest industrial disasters in U.S. history, causing the deaths of 146 garment workers—123 women and girls and 23 men. UNITE HERE is a proud successor union to the International Ladies Garment Workers Union, the union to which some Triangle factory workers belonged.
In December 2024, following a two year investigation, the General Counsel of the National Labor Relations Board issued a multi-part complaint against the airline caterer alleging numerous labor violations. The case was set for trial on March 31, which will now be averted due to the settlement.
Under the settlement, after denying the allegations for years, Flying Food Group has admitted that it took part in an illegal effort to oust the workers’ union. Among other conduct, the company admits that multiple members of management interrogated workers about their union sympathies and activities and assisted in an effort to remove the union through a decertification campaign. This conduct occurred during or in the aftermath of a worker strike for better wages and conditions.
The Company also agreed to pay $50,000 to a worker whom the NLRB complaint accused Flying Food Group of firing because he participated in union activities and in order to discourage employees from engaging in those activities.
Finally, the settlement also requires that Flying Food Group refrain from engaging in a long list of violations of workers’ rights going forward – and, importantly, provides that if the Flying Food Group fails to comply with the settlement’s terms, the NLRB can reissue the complaint, deem all allegations admitted, and obtain a federal court judgment enforcing a full remedy — all without a trial.
The settlement also requires the Company to formally pledge to its employees that it fully respect workers’ rights under federal labor law going forward and will not do any of the following acts, among others:
The settlement is the latest of a long series of legal citations. Altogether, over the last several years, five different government agencies have issued citations or complaints against Flying Food Group for labor or safety violations. These include six citations by the City of Los Angeles for violations of the airport minimum wage by it or its staffing agencies six citations by Cal/OSHA for violations of workplace safety rules, 10 citation by California Highway Patrol for operating heavy trucks without proper licenses and other issues, and a citation by the California Labor Commissioner for violating the state’s post-Covid right-to-return-to–work law.
This is the second settlement the company has entered into since LAWA informed the company it was looking into allegations that “raised questions related to FFG’s trustworthiness, quality, fitness and capacity.” Last month, Flying Food Group also reached a settlement nearly three years after OSHA cited the company for illegally locking a door; as noted above, this issue was also included in the NLRB charges.
“I am so thankful that we are finally seeing some recourse for the violations this company has committed to our basic rights. It has been over three years since me and my coworkers have been fighting for respect, and there is still so much to go. But it is at least good to see the company has admitted to violating our rights,” said Monica Lira workers at Flying Food Group.
“The bravery and commitment workers showed despite working for a company like Flying Food Group is true inspiration. This company deserves to be held accountable for all of the wrongdoing and damage they have caused, and we are glad this settlement starts to do that, though there is still much to be done,” said Susan Minato, co-president of UNITE HERE Local 11.
As a next step, workers are planning to hold a Truth Commission on April 13th to talk about their experiences and the need to hold Flying Food Group accountable so that workers are safe and treated with dignity and respect.