UNITE HERE Local 11 Housekeepers Submit 100k Signatures on Groundbreaking Initiative to City of Los Angeles

Initiative would follow lead of neighboring cities to mandate panic buttons  and raise minimum wage for hotel workers

Los Angeles – Over one hundred housekeepers and other hospitality workers today turned in the petitions they have collected since late January to qualify their initiative for the November 2022 ballot. The initiative mirrors protections they have secured in Long Beach, Santa Monica and most recently West Hollywood.

“I am one of thousands of housekeepers in Los Angeles who will finally have panic buttons and other protections on the job”, said Martha Moran, a laid off housekeeper from the storied Chateau Marmont. “My coworkers and I deserve to be treated with dignity and respect, and to receive fair compensation for the work we do. This initiative provides those things.”

Over one hundred thousand Angelenos have signed on to the measure that provides:

  • Panic buttons and other security measures to protect hotel housekeepers from sexual assault and threatening conduct
  • Fair compensation for heavy workloads
  • Automatic daily room cleaning throughout the industry
  • Expansion of minimum wage law for hotel workers
    “My heart is always with the workers, like my mother, who worked her fingers to the bone,” said Councilman Kevin De Leon. “The hard-working immigrant women and men who make up the hospitality industry in our city are the backbone of our economy and I’m proud to stand with them today as they submit their historic initiative petition. I’m ready to work with my colleagues on the L.A. City Council to transform this initiative into law. The people have spoken, and it’s our job to listen.”

“Even though I don’t work at a hotel, I understand that raising the standards for some of the lowest paid workers in the hospitality industry will bring up standards for all of us,” said Isha Kallay, food server from the Hollywood Park and Casino. “I wanted to collect signatures for this initiative because we need to stick together in order for all of us to get ahead.”

The housekeeping measure comes in response to the hotel industry’s attempt to cut labor costs and increase workloads by eliminating daily room cleaning during the pandemic. It also provides vital protections against sexual assault for housekeepers when cleaning guest rooms alone. The workers call on the Los Angeles City Council to outright adopt the law.

“The hotel industry has wanted to get rid of daily room cleaning for years, and the pandemic gave them the perfect excuse,” notes Kurt Petersen, co-president of UNITE HERE Local 11. “Angelenos have just shown the industry, led by the Chateau Marmont, that they see through the greedy pandemic profiteering tactics and stand with the housekeepers. I am hopeful that the Los Angeles City Council will do the same and outright adopt the ordinance. Los Angeles is a leading tourist destination; that should mean good jobs for Angelenos.”

Watch the entire press conference here
View more photos here

LA Times Podcast: Hotel housekeeping is dirtier than ever

Cristina Velasquez, a housekeeper at Hilton Garden Inn in Los Angeles, says that since the pandemic started, she has had to clean three to four days’ worth of trash, dirty linens and towels in the same amount of time as before. Click here to listen to the LA TImes Podcast.

JW Marriot Santa Monica to Pay Housekeepers $25 an Hour Following Agreement With Labor Union

“Hats off to Stockdale Capital for being a responsible employer and for embracing Santa Monica’s values of community and justice. Thank you to the heroes of this struggle: the courageous room attendants who never lost faith, fought every day against a nefarious Columbia Sussex, and won an extraordinary union agreement,” said Kurt Petersen, Co-President of the union.

Veteran Latinx Workers at Chateau Marmont & Hilton Santa Monica Allege Discrimination & State Recall Law Violations

Entities tied to Chateau and Hilton operator Westmont Hospitality Group received millions in federal PPP money intended to bring back workers

LOS ANGELES–Joined by State Senator Maria Elena Durazo and allies, veteran Latinx workers from Hollywood’s famous Chateau Marmont rallied and presented legal complaints yesterday alleging that their employer violated SB-93, the state return-to-work law, by failing to rehire them in order of their seniority and, in one case, that the Chateau Marmont also violated California anti-discrimination law.

State Senator Maria Elena Durazo addresses workers outside the Chateau Marmont

Another worker who worked as a housekeeping inspector at the Hilton Santa Monica Hotel & Suites for almost 30 years also filed a SB-93 complaint yesterday against the operator of her hotel, Westmont Hospitality Group.

Before they were laid off at the start of the pandemic, alongside more than 200 of their coworkers, Martha Moran worked as a housekeeper for more than 33 years and Jesus Moreno worked as a gardener for nearly 20 years at the Chateau Marmont. Yet they both allege that since SB-93 went into effect, Chateau Marmont has unlawfully contracted out room cleaning and gardening work to brand-new agency workers without first offering Moran or Moreno those open positions, as the new state law requires. Of the 50 workers with the longest tenures at Chateau Marmont prior to the layoffs, approximately 46 were Latinx.

“In February, Chateau managers called me to a meeting and told me I was going back to work in a few weeks. But nothing happened. Two weeks ago, Chateau managers called me for another meeting and again they told me I would be going back to work in a few weeks. But I have no reason to believe them this time. I feel like management at Chateau Marmont aren’t respecting my seniority or my humanity, and I say it’s unfair,” said Moran, who had worked as a housekeeper at Chateau Marmont since 1986.

In a letter to the Department of Fair Employment and Housing, veteran Chateau Marmont employee Jesus Moreno alleged that shortly after the pandemic layoffs, the hotel rehired a less experienced gardener who was white, U.S.-born, and significantly younger than Moreno, who is a 58-year-old Latino man from Mexico. Moreno alleges that he was discriminated against in rehiring at least in part because of his race, national origin, and age.

“Latinos like Martha and me have the most seniority in almost every department in the hotel, but most of us still haven’t been called us back to our jobs,” said Moreno. “We’ve worked here longer than almost everyone, and we deserve to be respected.”

Hilton Santa Monica Hotel & Suites worker Elba Hernandez also filed a claim yesterday under SB-93. She alleges that she lost wages and benefits because the hotel failed to offer her positions for which she was qualified and had the most seniority. Instead, she claims the hotel hired an employee with no prior experience there to perform her work. While Hernandez has returned to work part-time, the company has still not returned her to the full-time position inspecting rooms she previously performed for nearly three decades.

Entities tied to both Chateau Marmont and Hilton Santa Monica have received millions from the federal Paycheck Protection Program, a program intended to help small businesses retain workers. Chateau Marmont received a $1.95 million PPP loan in February 2021, while affiliates of Westmont Hospitality Group received $34 million from the PPP. UNITE HERE Local 11 has asked the Small Business Administration to investigate whether these funds have been spent on payroll costs as intended by Congress, and whether Westmont exceeded the SBA’s PPP limit of $20 million per corporate group.

In April 2021, Senator Maria Elena Durazo led the state Senate and Assemblywoman Lorena Gonzalez-Fletcher and Assemblyman Ash Kalra led the Assembly to pass SB-93 to protect the jobs of hospitality workers who were laid off during the pandemic. The law aims to protect some of the most veteran and vulnerable workers of color in the hospitality and building services industries by establishing a legal right to return to jobs that many have held for years. As a result of the law, more than 700,000 hotel, event center, airport concession, and building services workers in California now have the right to return to their jobs as the pandemic subsides.

“When we passed SB-93 earlier this year, experiences like what Jesus and Martha describe were central to the legislative debate,” said Senator Maria Elena Durazo (SD 24) standing with the workers outside the Chateau Marmont along with student and community allies, Reverend Walter Contreras of the Black-Brown Clergy Committee, and Reverend Gary Williams of St. Mark’s United Methodist Church and a board member of CLUE, Clergy and Laity United for Economic Justice. “Now, laid-off workers have the right to return to their pre-pandemic jobs and we expect this hotel—and every affected employer in the state—to respect that right. I am proud to join these brave workers standing up to demand that SB-93 is followed and enforced.”


Women have been hit hardest by COVID’s economic toll

WeHo’s Laid-Off Hospitality Workers Urge City Council To Pass Historic Hotel Worker Protection Policy

WeHo’s Laid-Off Hospitality Workers Urge City Council To Pass Historic Hotel Worker Protection Policy

“Recovery Means Everyone”: A Just WeHo Economy Post Pandemic Must Include Hotel Workers

West Hollywood, CA: Dozens of laid off hospitality workers, West Hollywood Mayor Lindsey Horvath, Councilmember Sepi Shyne, Hollywood National Organization for Women, National Women’s Political Caucus of California held a press conference today to urge WeHo city council to pass a historic hotel worker protection policy.

“I immigrated to this country leaving my kids behind in Guatemala in search of a better life to provide for them and have worked hard to build a life for us. It is workers like me who dedicated their lives to building the hospitality industry in West Hollywood,” said Sandra Pellecer who worked at the Standard as a cook for 16 years.

The policy is aimed at ensuring workers in the hotel industry, many of whom have dedicated decades of service to the industry, have jobs to return to as the economy reopens. The policy will also contain measures to address other problems that existed prior to the COVID-19 pandemic, such as the risk of sexual assault or other threatening conduct for workers who work alone in guest rooms, inadequate compensation for heavy workloads, and the lack of comprehensive, standardized training.

“As a member of the LGBTQ community, I know West Hollywood prides itself in being a city of inclusion and equality. I hope the council leads with these values today and stands with hospitality workers like myself who help this city thrive,” said Jesus Ortiz who worked at the Standard as a cook for 4 years.

Similar worker recall and retention ordinances have been passed in many cities across the region, including Santa Monica, Los Angeles, Long Beach, Pasadena, Glendale, and Los Angeles County. In 2019, the city of Santa Monica passed a historic Housekeeper Bill of Rights with similar panic button, workload compensation, training, and worker retention measures. Santa Monica also passed a right of recall in the wake of 9/11. Encouraged by the Governor’s signature on SB93, West Hollywood is poised to consider even stronger legislation.

“As a housekeeper having protections from the risk of sexual assault, like panic buttons, would make me feel safer since I often have to work alone in isolated areas of the hotel,” said Norma Hernandez who worked at the Mondrial for 13 years as a housekeeper.

When the COVID-19 pandemic first hit, more than 90% of hotel workers were laid off, most left without healthcare or job security, and many after decades in the industry. Workers in the hotel industry are overwhelmingly immigrants and women of color, some of the hardest hit amid the pandemic.

“Recovery must include everyone. A just economy demands that we do better than simply going back to what existed before COVID-19. The City of West Hollywood has an unmatched record of advancing human rights. I am delighted to work with Councilmember Shyne on this policy, which is one more example of our commitment to dignity and respect for all people,” said Mayor Lindsey Horvath.

The policy would ensure that hotel workers are a part of West Hollywood’s just economic recovery.

“The City of West Hollywood is actively working to close the gap of social, racial and workplace inequality. I am proud to work with Mayor Horvath to bring forward this item which will provide basic workforce protections for hotel workers who are often cleaning more rooms per day than the industry standard, putting their personal safety on the line when they enter rooms without any protective equipment such as panic buttons, allowing workers to return to and retain the jobs they love with dignity and requiring safe reporting and training. The free market has not provided these overdue protections for workers, which is why we must intercede,” said West Hollywood City Councilmember Sepi Shyne.