Thanksgiving Travel Alert: Hundreds of LAX Airline Catering Workers Call on City of L.A. to Hold Serial Lawbreaker Flying Food Accountable

Workers submit CalOSHA complaints alleging unsafe working conditions at Flying Food Group; company has previously been cited for safety and minimum wage violations

Demonstrators use a crosswalk in the evening to carry picket signs and flags across Century Boulevard near LAX

As tens of thousands of flights were scheduled out of LAX for the Thanksgiving holiday on Tuesday, the workers who prepare, package & deliver meals onto some of those flights called on the City of Los Angeles to hold Flying Food Group accountable for how it treats workers.

Flying Food Group operates with a city license to supply food for airlines like Air France, Lufthansa, Japan Airlines & Hawaiian Airlines. Los Angeles law requires that its licensees follow laws that protect workers & the public as a condition of maintaining a license.

Workers have repeatedly brought a number of problems to the attention of city authorities, but the mayor-appointed leaders of Los Angeles World Airports have failed to take meaningful action to enforce the City’s requirements for its licensees with respect to Flying Food Group.

Five different government agencies have issued citations or complaints against Flying Food Group over the last several years, including:

  • Cal/OSHA issued a citation against Flying Food Group for five worker safety violations, including a “serious violation” for bolting shut an emergency door from the outside.
  • The City of Los Angeles Bureau of Contract Administration has issued six citations against Flying Food Group and its subcontractors for violations of the minimum wage.
  • The California Labor Commissioner issued a citation for violations of the state’s Right-of-Recall law affecting more than a dozen workers.
  • The California Highway Patrol issued a citation against the company for five public safety violations.

A woman stands outside under a streetlight in the evening pointing to her sign that reads "City of LA: Why is Flying Food Group above the law?"

Multiple women have alleged they experienced sexual harassment on the job in pending complaints with California’s anti-discrimination agency, and most recently, Flying Food Group workers filed complaints with Cal/OSHA alleging they have seen a variety of health and safety problems, including the following:

  • Apparent fire alarm malfunctions related to an industrial dishwasher that sparked an electrical fire
  • Chemical burns due to insufficient protective gear and understaffing
  • Burst overhead pipes that doused workers and food products with water
  • Flooded workspaces that do not drain in heavily trafficked areas
  • Large transportation vehicles that operate on the airport tarmac with frequent maintenance and safety issues, such as a smashed tail light, a nonfunctional horn, a severely warped loading step, broken side view mirrors, and unusable seatbelts;
  • Hydraulic lift breakdowns on the tarmac
  • An overloaded warehouse with allegedly obstructed exits, fire extinguishers, and fire sprinklers.

Two women stand under a street light in the evening holding up photo enlargements from a safety complaint