UNITE HERE local 11 represents hospitality workers in five major airports in Southern California and Arizona. We represent servers, baristas, cooks, bartenders and other concession and retail workers at LAX, Phoenix Sky Harbor Airport, John Wayne Airport, Long Beach Airport,  and the Ontario Airport.

Our members work for HMS Host, SSP,  Hudson News, Areas, Paradies, to name a few. We also represent airline catering workers who work for Sky Chefs and Flying Food Group.

LATEST NEWS

MEET WORKER LEADER LUCIAN RAIU

Lucian is a leader who worked at Private Suites, a private terminal in LAX. He began organizing his coworkers to unionize in order to improve their working conditions and gain transparency regarding their tips. Lucian was subsequently fired. Instead of being discouraged, he felt even more empowered and continued organizing outside of work. Thanks to his leadership, nearly 100 new members were unionized. Lucian didn’t stop there and began working for the union as an organizer to unionize a second group of workers that the company refused to recognize. Thanks to his persistence and determination, the company has now agreed to recognize this second group of workers. Bravo, Lucian!

UNION VICTORY: THELMA GOT HER JOB BACK!

Thelma Cortez from Flying Food Group reported alleged repeated unwanted sexual comments, advances, and inappropriate conduct by a supervisor. She was disciplined twice and placed on an indefinite suspension, losing substantial overtime income, and later was informed by the company intended to terminate her.
But she fought and with the support of her union got her job back!
Last week she and two other silence breakers filed a complaint calling on the City of Los Angeles Bureau of Contract Administration (BCA) and Human Rights Department to launch a full investigation into Flying Food Group, following allegations that the company retaliated against workers who reported sexual harassment and discrimination.

DOÑA SALUD GOT HER SHIFT BACK!

Doña Salud, who is 83, is returning to her morning shift!

Last year Flying Food Group gave Doña Salud a shift that ended at midnight, and as someone who is 83 and has to take multiple buses to get to and from work every day, it was tremendously exhausting.

After her dish department got together and organized a successful shift bid on her behalf, justice was served!

Airline catering workers picket at LAX 12/17/25

LAX Airport Workers Rally as LA City Council President Attempts to Lower Wages and Give Break to Airlines

In a shameful move, Council President Marqueece Harris-Dawson introduced legislation to take money from hard-working Angelenos and give the trillion-dollar airline industry a break

Airport workers at LAX who are members of SEIU-United Service Workers West and UNITE HERE Local 11 are sounding the alarm after Los Angeles City Council President Marqueece Harris-Dawson introduced a motion to substantially weaken the Olympic Wage Ordinance, which was passed by the City Council in May and survived a failed referendum effort paid for by airlines and hotel corporations.

Under the existing law, tourism workers are on track to reach $30 an hour by 2028, a long-overdue wage that reflects the high cost of living in Los Angeles and the essential work LAX workers do to keep our region’s economy running. Harris-Dawson’s new motion would delay those increases until 2030, effectively taking money out of workers’ pockets with the lowest paid full-time workers without health coverage losing nearly $35,000 as a result of the proposed shift and handing it back to billion-dollar airline corporations, while the airline industry is expected to surpass $1 trillion for the first time ever, according to the International Air Transport Association (IATA)’s financial projections. The motion also proposes creating major loopholes that would result in even further losses of healthcare and wages to airport workers and exclude hotel restaurant workers.

Workers call the move unprecedented, shameful, and a betrayal of the commitments the City made to the people who keep LAX running. Airport workers, many of whom struggled through the pandemic and continue to face compounding crises of rising rents, food prices, and transportation costs, are demanding that Council President Harris-Dawson immediately withdraw the motion, and that Mayor Karen Bass publicly affirm that she stands with airport workers, not corporate airlines.

Large yellow banners lie in the center of the busy intersection at Century Boulevard and Avion Drive near LAX. The banners read, "City of LA: Why is Flying Food Group above the law?"

FOX 11: Airline catering workers stage protest near LAX

Hundreds of airline catering workers shut down a major entrance to LAX on Monday, blocking Century Boulevard and forcing some travelers to abandon vehicles and walk during one of the busiest travel weeks of the year.

Workers allege unsafe working conditions, broken equipment, locked doors that create fire hazards, and unfair wages. According to union leaders representing the LAX airline catering workers, the demonstration is part of the push to “hold Flying Food Group accountable.”

A woman stands outside under a streetlight in the evening pointing to her sign that reads "City of LA: Why is Flying Food Group above the law?"

Thanksgiving Travel Alert: Hundreds of LAX Airline Catering Workers Call on City of L.A. to Hold Serial Lawbreaker Flying Food Accountable

Workers submit CalOSHA complaints alleging unsafe working conditions at Flying Food Group; company has previously been cited for safety and minimum wage violations

Demonstrators use a crosswalk in the evening to carry picket signs and flags across Century Boulevard near LAX

As tens of thousands of flights were scheduled out of LAX for the Thanksgiving holiday on Tuesday, the workers who prepare, package & deliver meals onto some of those flights called on the City of Los Angeles to hold Flying Food Group accountable for how it treats workers.

Flying Food Group operates with a city license to supply food for airlines like Air France, Lufthansa, Japan Airlines & Hawaiian Airlines. Los Angeles law requires that its licensees follow laws that protect workers & the public as a condition of maintaining a license.

Workers have repeatedly brought a number of problems to the attention of city authorities, but the mayor-appointed leaders of Los Angeles World Airports have failed to take meaningful action to enforce the City’s requirements for its licensees with respect to Flying Food Group.

Five different government agencies have issued citations or complaints against Flying Food Group over the last several years, including:

  • Cal/OSHA issued a citation against Flying Food Group for five worker safety violations, including a “serious violation” for bolting shut an emergency door from the outside.
  • The City of Los Angeles Bureau of Contract Administration has issued six citations against Flying Food Group and its subcontractors for violations of the minimum wage.
  • The California Labor Commissioner issued a citation for violations of the state’s Right-of-Recall law affecting more than a dozen workers.
  • The California Highway Patrol issued a citation against the company for five public safety violations.

A woman stands outside under a streetlight in the evening pointing to her sign that reads "City of LA: Why is Flying Food Group above the law?"

Multiple women have alleged they experienced sexual harassment on the job in pending complaints with California’s anti-discrimination agency, and most recently, Flying Food Group workers filed complaints with Cal/OSHA alleging they have seen a variety of health and safety problems, including the following:

  • Apparent fire alarm malfunctions related to an industrial dishwasher that sparked an electrical fire
  • Chemical burns due to insufficient protective gear and understaffing
  • Burst overhead pipes that doused workers and food products with water
  • Flooded workspaces that do not drain in heavily trafficked areas
  • Large transportation vehicles that operate on the airport tarmac with frequent maintenance and safety issues, such as a smashed tail light, a nonfunctional horn, a severely warped loading step, broken side view mirrors, and unusable seatbelts;
  • Hydraulic lift breakdowns on the tarmac
  • An overloaded warehouse with allegedly obstructed exits, fire extinguishers, and fire sprinklers.

Two women stand under a street light in the evening holding up photo enlargements from a safety complaint

Tell Atlantic Street Capital to Bring Back Airport Workers

On November 4th, 2025, GAT/Sky Café, a company owned by Connecticut-based private equity firm Atlantic Street Capital, took over the in-flight catering operations for American Airlines at Phoenix Sky Harbor International Airport. This change has resulted in a mass layoff of nearly 200 workers, many of whom dedicated years of service to the airport and the city with the preceding contractor, LSG Sky Chefs. Sky Café failed to rehire many of these skilled workers and would not prioritize their applications for new positions in the exact same jobs as they had before. Take Action!

FAIR GAMES: A NEW DEAL FOR OUR FUTURE

Los Angeles will become the mega events capital of the world over the next several years.  During 2026 through 2028, our city will host—among other events—the FIFA World Cup, the Super Bowl, and the Olympic and Paralympic Games.  Such mega events and the massive investments required to make them happen should have a positive impact for the city’s residents, including the workers that make the games possible. But in recent decades, in country after country, global sporting events have failed to produce lasting benefits for host communities. 

ABC 15 ARIZONA: Union alleges Sky Chefs employee retaliated against for blowing whistle on unsafe conditions

“Unite Here Local 11 says LSG Sky Chefs employee Filiberto Lares was suspended over a “safety issue” and given a warning. The suspension comes just weeks after Lares complained to city leaders that the AC was not properly functioning in their airline-catering trucks and the same day the union organized a protest at Phoenix Sky Harbor International Airport.”

BREAKING NEWS: ANTI WORKER CAMPAIGN TO OVERTURN THE OLYMPIC WAGE FAILS OUTRIGHT QUALIFICATION

The Los Angeles County Registrar announced it will conduct a full count of the signatures gathered by the CEO-backed campaign, after completing an initial sample count.

Their failure to qualify outright is due in large part to the unprecedented efforts of workers and community to educate voters and collected signature withdrawals. Thank you to everybody who worked so hard to get us to this point!

A record of more than 120,000 Angelenos submitted forms to revoke their signatures on the referendum petition when they learned the petition would actually upend the Olympic Wage.

We’ll keep you updated when the full results are available in September!