STRIKE ALERT: Hundreds of Food and Beverage Workers at Sky Harbor Airport Walk Out Over Contract Dispute

Phoenix, AZ – Hundreds of food and beverage workers employed by SSP America at Sky Harbor Airport walk out on strike. Cashiers, cooks, bartenders, servers, dishwashers, and baristas from well-known airport eateries, such as Matt’s Big Breakfast, Pita Jungle, Dunkin’ Donuts, and Four Peaks Brewing Co., are on strike for better wages and benefits and plan to hold picket lines at the terminals. 

SSP America is contracted by the City of Phoenix to operate food and beverage concessions at the city-owned airport. The contractor employs over 400 workers in both terminals, both pre-and post-security. 

Workers’ collective bargaining agreement with SSP America expired on May 31st. Despite the union’s proposals during negotiations, the company has not made significant movement on much-needed wage increases, health insurance contributions, and working conditions. 

Last month, SSP America was also the subject of two complaints with the Arizona Division of Occupational Safety and Health (ADOSH) reporting what appeared to be rats at Dunkin’ Donuts and cockroaches at Matt’s Big Breakfast and Pei Wei. Per their lease contract with the City of Phoenix, SSP America is responsible for exterminating and preventing the presence of rodents and other vermin within the premises. 

In addition, workers filed multiple federal labor charges against SSP America alleging unlawful disciplinary actions, unilateral changes, and unlawful surveillance. 

Workers, represented by UNITE HERE Local 11, voted overwhelmingly to authorize a strike based on the company’s alleged unfair labor practices and inadequate contract offers on September 1st.

PRESS RELEASE: Thousands of Striking Hotel Workers from 50 Hotels to Take to Streets of Downtown Los Angeles

Los Angeles:  On Wednesday morning, October 25th, thousands of striking hotel workers from 50 hotels gathered and marched through Downtown Los Angeles  to protest poverty wages and the hotels’ exploitation of unhoused refugees to replace striking workers.

The march comes after a fruitless negotiation meeting last week in which a group of hotel employers presented hundreds of SoCal workers with a “new” proposal to resolve the months-long labor dispute.  Enraging workers, the hotels did not meaningfully improve upon their prior position, offering no new money for wages, pension, or health insurance.  Amid soaring housing costs, workers have been demanding wages that will enable them to afford to live in the communities where they work.  Many now commute hours to and from work, with some hotel workers reporting sleeping in their cars.

The march also comes amid a growing scandal involving hotels’ use of unhoused refugees to replace workers during recent strikes.  As the Los Angeles Times reported yesterday, subcontracted workers, many of whom are unhoused refugees staying in shelters on Skid Row, were brought in to replace unionized workers during the strikes.  Some of the workers were sent to California on buses from Texas as part of Texas Governor Abbot’s publicity stunts.  The subcontracted workers have since alleged that they were exploited while workers in the hotels, with some reporting they were deprived of their legally required meal and rest breaks and were paid in hand-written checks with no explanation of their hourly wage or hours worked.  District Attorney George Gascon announced yesterday he would be conducting an investigation.

While most hotels operated by large chains have remained intransigent in response to workers’ demands for living wages, there have been some breakthroughs.  Most recently, the Loews Hollywood Hotel reached a tentative agreement with its workers, making it the third hotel to do so, following the lead of the Biltmore Los Angeles and Westin Bonaventure.

THE STRIKE IS GROWING!

We are UNITE HERE Local 11 and we are ON STRIKE! Today our strike grows with 6 new workplaces joining the fight in California and Arizona. Today all striking hotels in LA and OC joined together in the streets of DTLA for an massive action.

BREAKING NEWS: Loews Hollywood Reaches Union Agreement; Strikes Continue in Downtown LA and Other SoCal Hotels

Los Angeles, CA: After a historic summer of strikes, UNITE HERE Local 11 and Loews Hollywood have reached a tentative agreement. The Loews Hollywood joins the Westin Bonaventure and the historic Biltmore Los Angeles in signing an agreement with their workers.

“I am extremely glad we came to an agreement that helps us and the hotel move forward, Maria Camarena, housekeeper of 21 years. “My coworkers and I never gave up, and we will continue to support other hotel workers as they continue to fight for what they deserve too.”

Once the contract is ratified, the nearly 300 workers at the Loews Hollywood will enjoy:

  • Unprecedented wage increases that keep pace with the soaring cost of housing in Southern California
  • Affordable, excellent family healthcare
  • Humane workloads and safe staffing
  • Improved pension increases so that workers can retire with dignity
  • Numerous improvements, including historic Equal Justice language that, among other things, will provide access to union jobs for formerly incarcerated individuals and ban the use of E-Verify in hiring.

The Loews Hollywood, Biltmore Los Angeles, and the Westin Bonaventure have emerged as leaders in providing fair wages and benefits for its workers and superior service for guests. At the same time, dozens of other hotels, including those with far higher room rates such as the JW Marriott and Ritz Carlton LA Live, Beverly Hilton, and Fairmont Miramar, continue to refuse to provide a living wage.

 “Our team members are at the core of what makes Loews the company it is,” said Vincent Piro, Managing Director, Loews Hollywood Hotel. “We are thrilled to be in agreement with our partners at UNITE HERE Local 11 and look forward to continuing to deliver exceptional experiences for our guests, fellow team members and neighbors.”

“We are pleased to announce our settlement with the Loews Hollywood,” said Kurt Petersen, Co-President of UNITE HERE Local 11. “Three of the biggest LA hotels  – including the largest in downtown and Hollywood – have decided to put their workers and our city first.  It is time for the rest of the industry to share their prosperity with their workers. ”

CITY ON THE EDGE

District Attorney George Gascon Announces Investigation into Hotels’ Alleged Exploitation of Unhoused Refugees, says UNITE HERE Local 11

Santa Monica –  Today, Los Angeles County District Attorney George Gascón announced he will launch an investigation concerning hotels’ alleged exploitation of unhoused refugees during recent hotel strikes. 

District Attorney George Gascón emphatically declared, “We take these egregious allegations with the utmost seriousness. The mistreatment of vulnerable workers and their exploitation will not be tolerated. We will conduct an exhaustive investigation, working closely with UNITE HERE Local 11 and other stakeholders to ensure strict compliance with labor laws and protect the rights and dignity of all workers.”

Many of the agency’s workers are refugees, hailing from countries as far away as Venezuela, and some are temporarily staying at the Union Rescue Mission, a shelter on Skid Row.

The refugees include workers who entered the country to seek asylum in Texas and were part of Texas Governor Abbott’s shameful publicity stunt of bussing workers to other states.

The hotel workers’ union UNITE HERE Local 11 asked DA Gascón to launch an investigation regarding potential violations by hotels and their subcontractors of wage and child labor laws. In one instance, a minor is alleged to have missed school in order to work at a hotel. Some of the refugees reported receiving paychecks with little to no documentation regarding hours worked.

The union and immigrant rights groups are calling on the region’s hotels and the government to ensure that the unhoused refugees have jobs where their rights are respected as well as safe and dignified housing.

Refugee worker from Venezuela, Sebastian stated, “I entered a situation where I didn’t even know which agency was hiring me, how much I was going to earn, how many hours I was going to work, much less my rights as a worker.”

UNITE HERE Local 11 Co-President Ada Briceño denounced the hotels’ actions. “The hypocrisy of the employers like Le Meridien Delfina is staggering,” Briceño said, “Thank you to District Attorney Gascón’s leadership on this issue. We will not stand by while that happens, our union is committed to continue fighting for all workers.”

State Senator Maria Elena Durazo also stated, “{California} is better than this, and we will continue to stand with these workers in Santa Monica and anywhere else they may face these awful conditions.”

“I’m outraged that Santa Monica hotels have resorted to exploiting the desperation of recent immigrants while their current employees fight for living wages and safe working conditions. It is indefensible that hotels would resort to employing vulnerable, newly-arrived refugees during an ongoing labor dispute with their employees, the vast majority of whom are immigrants themselves,” said Angelica Salas, Executive Director of CHIRLA.

This as next week thousands of tourists, film lovers, and film industry workers will pour into Santa Monica the American Film Market next week, their stays and visits to AFM events in several Santa Monica hotels may be worked by vulnerable, unhoused, and unprotected immigrants.

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