Airline caterer for international flights has also been cited for wage theft, unsafe conditions, and other labor violations, despite license to operate from City of Los Angeles
Los Angeles: Today, Flying Food Group, an airline caterer for major airlines that has been at the center of controversy for allegations of unsafe conditions and labor abuse, agreed to settle a high-profile case at the National Labor Relations Board.
In a highly unusual step, Flying Food Group was required to admit that it had violated workers’ federal labor law protections as part of the settlement. The outcome is considered a major victory for workers who have been speaking out about what they have alleged is abusive treatment at work.
The day before Flying Food Group workers testified at LA City Council about the fire they experienced in their workplace in January, which coincidentally was the 115th anniversary of the deadly Triangle Shirtwaist Factory. This fire was one of the deadliest industrial disasters in U.S. history, causing the deaths of 146 garment workers—123 women and girls and 23 men. UNITE HERE is a proud successor union to the International Ladies Garment Workers Union, the union to which some Triangle factory workers belonged.
In December 2024, following a two year investigation, the General Counsel of the National Labor Relations Board issued a multi-part complaint against the airline caterer alleging numerous labor violations. The case was set for trial on March 31, which will now be averted due to the settlement.
Under the settlement, after denying the allegations for years, Flying Food Group has admitted that it took part in an illegal effort to oust the workers’ union. Among other conduct, the company admits that multiple members of management interrogated workers about their union sympathies and activities and assisted in an effort to remove the union through a decertification campaign. This conduct occurred during or in the aftermath of a worker strike for better wages and conditions.
The Company also agreed to pay $50,000 to a worker whom the NLRB complaint accused Flying Food Group of firing because he participated in union activities and in order to discourage employees from engaging in those activities.
Finally, the settlement also requires that Flying Food Group refrain from engaging in a long list of violations of workers’ rights going forward – and, importantly, provides that if the Flying Food Group fails to comply with the settlement’s terms, the NLRB can reissue the complaint, deem all allegations admitted, and obtain a federal court judgment enforcing a full remedy — all without a trial.
The settlement also requires the Company to formally pledge to its employees that it fully respect workers’ rights under federal labor law going forward and will not do any of the following acts, among others:
- Obstruct doors to discourage workers from participating in protected activities
- Watch workers, or make it appear that workers are being watched, to find out about their union activities
- Promise workers benefits to discourage them from supporting a union
- Threaten workers with discipline because they engage in union or other protected activity
- Solicit workers to sign petitions to decertify UNITE HERE Local 11
- Ask workers if they have signed or wish to sign a petition to remove the Union
- Actively solicit, encourage, promote, or provide more than ministerial aid in the initiation, signing, or filing of a worker petition to decertify the Union
- Suspend or fire workers because of their Union membership or support
- The first item relates to the Company’s locking of an exit door from the outside on a day that workers’ planned a peaceful protest, conduct which also resulted in a citation by Cal/OSHA.
The settlement is the latest of a long series of legal citations. Altogether, over the last several years, five different government agencies have issued citations or complaints against Flying Food Group for labor or safety violations. These include six citations by the City of Los Angeles for violations of the airport minimum wage by it or its staffing agencies six citations by Cal/OSHA for violations of workplace safety rules, 10 citation by California Highway Patrol for operating heavy trucks without proper licenses and other issues, and a citation by the California Labor Commissioner for violating the state’s post-Covid right-to-return-to–work law.
This is the second settlement the company has entered into since LAWA informed the company it was looking into allegations that “raised questions related to FFG’s trustworthiness, quality, fitness and capacity.” Last month, Flying Food Group also reached a settlement nearly three years after OSHA cited the company for illegally locking a door; as noted above, this issue was also included in the NLRB charges.
“I am so thankful that we are finally seeing some recourse for the violations this company has committed to our basic rights. It has been over three years since me and my coworkers have been fighting for respect, and there is still so much to go. But it is at least good to see the company has admitted to violating our rights,” said Monica Lira workers at Flying Food Group.
“The bravery and commitment workers showed despite working for a company like Flying Food Group is true inspiration. This company deserves to be held accountable for all of the wrongdoing and damage they have caused, and we are glad this settlement starts to do that, though there is still much to be done,” said Susan Minato, co-president of UNITE HERE Local 11.
As a next step, workers are planning to hold a Truth Commission on April 13th to talk about their experiences and the need to hold Flying Food Group accountable so that workers are safe and treated with dignity and respect.
12NEWS: ‘Suffocating’: Workers at ASU Panda Express strike, citing unsafe heat conditions after worker hospitalized, union says
Workers at a Downtown Phoenix ASU Panda Express have walked off, citing unsafe heat conditions and urging a state investigation, according to a union complaint.
“It is suffocating”, said Vanessa Martinez, one of the Aramark workers at ASU the complaint was filed on behalf of. “I dread going into work most days. I have asthma flare-ups, and they get worse while I’m cooking. I’ve broken out in hives, and I was hospitalized for dehydration; the heat is just unbearable.”
BREAKING NEWS: On Eve of Trial, Flying Food Group Admits to Violating Worker Rights, in Settlement of Major Labor Case
Los Angeles: Today, Flying Food Group, an airline caterer for major airlines that has been at the center of controversy for allegations of unsafe conditions and labor abuse, agreed to settle a high-profile case at the National Labor Relations Board.
In a highly unusual step, Flying Food Group was required to admit that it had violated workers’ federal labor law protections as part of the settlement. The outcome is considered a major victory for workers who have been speaking out about what they have alleged is abusive treatment at work.
The day before Flying Food Group workers testified at LA City Council about the fire they experienced in their workplace in January, which coincidentally was the 115th anniversary of the deadly Triangle Shirtwaist Factory. This fire was one of the deadliest industrial disasters in U.S. history, causing the deaths of 146 garment workers—123 women and girls and 23 men. UNITE HERE is a proud successor union to the International Ladies Garment Workers Union, the union to which some Triangle factory workers belonged.
In December 2024, following a two year investigation, the General Counsel of the National Labor Relations Board issued a multi-part complaint against the airline caterer alleging numerous labor violations. The case was set for trial on March 31, which will now be averted due to the settlement.
Under the settlement, after denying the allegations for years, Flying Food Group has admitted that it took part in an illegal effort to oust the workers’ union. Among other conduct, the company admits that multiple members of management interrogated workers about their union sympathies and activities and assisted in an effort to remove the union through a decertification campaign. This conduct occurred during or in the aftermath of a worker strike for better wages and conditions.
The Company also agreed to pay $50,000 to a worker whom the NLRB complaint accused Flying Food Group of firing because he participated in union activities and in order to discourage employees from engaging in those activities.
Finally, the settlement also requires that Flying Food Group refrain from engaging in a long list of violations of workers’ rights going forward – and, importantly, provides that if the Flying Food Group fails to comply with the settlement’s terms, the NLRB can reissue the complaint, deem all allegations admitted, and obtain a federal court judgment enforcing a full remedy — all without a trial.
The settlement also requires the Company to formally pledge to its employees that it fully respect workers’ rights under federal labor law going forward and will not do any of the following acts, among others:
The settlement is the latest of a long series of legal citations. Altogether, over the last several years, five different government agencies have issued citations or complaints against Flying Food Group for labor or safety violations. These include six citations by the City of Los Angeles for violations of the airport minimum wage by it or its staffing agencies six citations by Cal/OSHA for violations of workplace safety rules, 10 citation by California Highway Patrol for operating heavy trucks without proper licenses and other issues, and a citation by the California Labor Commissioner for violating the state’s post-Covid right-to-return-to–work law.
This is the second settlement the company has entered into since LAWA informed the company it was looking into allegations that “raised questions related to FFG’s trustworthiness, quality, fitness and capacity.” Last month, Flying Food Group also reached a settlement nearly three years after OSHA cited the company for illegally locking a door; as noted above, this issue was also included in the NLRB charges.
“I am so thankful that we are finally seeing some recourse for the violations this company has committed to our basic rights. It has been over three years since me and my coworkers have been fighting for respect, and there is still so much to go. But it is at least good to see the company has admitted to violating our rights,” said Monica Lira workers at Flying Food Group.
“The bravery and commitment workers showed despite working for a company like Flying Food Group is true inspiration. This company deserves to be held accountable for all of the wrongdoing and damage they have caused, and we are glad this settlement starts to do that, though there is still much to be done,” said Susan Minato, co-president of UNITE HERE Local 11.
As a next step, workers are planning to hold a Truth Commission on April 13th to talk about their experiences and the need to hold Flying Food Group accountable so that workers are safe and treated with dignity and respect.
HEALTH BENEFIT FUND SUMMARY
The UNITE HERE LOCAL 11 HEALTH BENEFIT FUND and the DENTAL OFFICE are located at 1122 W. Washington Blvd #300, Los Angeles, CA, 90015. Please contact your fund administration office if you have any questions regarding health benefits, problems with enrollment, the Family Medical Leave Act, dental coverage, or more. Call 866-345-5189, or send an email to [email protected] For more information visit our website at: benefits11.org
Food service workers and students walk the picket lines at ASU
Food service workers at ASU had picket lines throughout their four campuses as they fight for a new contract. They have been protesting for better wages and benefits since last summer. So if you’re heading to class and you run into a picket line, join the workers in their call for a fair contract!
LA TIMES: If SoCal hotels, stadiums host ICE agents, employees can miss work, union says as World Cup nears
KNX News: Hospitality union demands SoCal hotels, venues prohibit ICE agents
Unite Here Local 11 sent out more than 200 letters to hotels and stadiums across Southern California and Arizona, saying the presence of immigration personnel could pose a real danger to hospitality workers and customers alike.
BREAKING NEWS: LA Hotel and Stadium Workers Invoke Safety Language, Say They Have Right to Refuse to Work During ICE Presence at World Cup
Unions says hosting of federal immigration agents creates “unusually dangerous conditions” for workers, demands that companies refuse to host ICE and Border Patrol
Los Angeles, CA — UNITE HERE Local 11, representing 32,000 hospitality workers in Southern California and Arizona, has formally notified hotels, stadiums, and other employers that the presence of ICE or U.S. Customs and Border Protection (Border Patrol) agents on their property constitute “unusually dangerous conditions” under the parties’ collective bargaining agreements, triggering workers’ contractual right to refuse unsafe work.
In a letter, the Union cited heavily armed federal presence, protests, and a pattern of rapidly escalating violence connected to recent immigration enforcement actions. The Union emphasized that workers must not be placed in volatile situations beyond the scope of their normal duties.
Recent incidents across the country — including fatal shootings involving federal immigration agents — have sparked widespread protests and heightened community tension. On October 14, 2025, the County of Los Angeles proclaimed a local emergency, finding that federal immigration enforcement actions posed extreme peril to county residents’ safety.
“Our members should not be forced into the middle of heavily armed enforcement operations,” said UNITE HERE Co President Kurt Petersen. “Our contracts guarantee a safe workplace, and if hotels and stadiums choose to allow ICE onto their properties, our workers have the right to walk out.”
The Union has asked hotels and other workplaces – including stadiums – to refrain from having ICE or Border Patrol personnel lodge at or use their property to stage their activities during this period of heightened public attention. If hotels, stadiums, or other companies choose to do so, the Union is requesting advance notice and confirmation that workers will be allowed to leave or refuse work without reprisal.
As Los Angeles prepares to host the World Cup this June, the Union warned that the federal government’s promised increase of federal enforcement activity during the mega-event makes safety concerns especially urgent.
“We stood together to protect guests and workers during COVID,” Union leaders said in their letter. “We must do so again to ensure the safety of our workplaces and communities.”
Picketing outside Fox Studios
For the first time in 50 years food service workers picketed outside Fox Studios in Century City demanding a fair contract.
Workers at the Universal Hilton Win their First Union Contract!
SUPPORTING THE TEACHERS IN THEIR CONTRACT FIGHT
Members of Local 11 joined their brothers and sisters from UTLA to demonstrate our support for their contract fight. More than 30,000 people rallied at Grand Park in DTLA, calling on LAUSD to accept a fair contract for teachers, or they will go out on strike on April 14. Also—with so many people around us—we took the opportunity to collect signatures for the Overpaid CEOs initiative. When we fight together, we win!