Attention Roll Call Members! // ¡Atención Miembros de Roll Call!

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HTA is partnering with UNITE HERE Local 11 to offer support with the new, required State Responsible Beverage Service (RBS) Training and Certification for safe alcohol services.

Any incumbent alcohol server who does not take the online course and pass the RBS exam will be prohibited by the State from serving alcohol.

NOTE: Any previous certifications that are not through RBS will be void after August 31st. If you have a current TiPS or ServSafe Alcohol or other Certification, none of these will be valid after August 31st.

HTA staff will be available to assist Roll Call members with access to computers, troubleshooting any computer issues, and registering on the RBS/ABC website. HTA staff will not be offering assistance with passing the test or taking it for anyone.

If you need assistance, you can make an appointment to receive help at one of the trainings below.

El HTA está colaborando con el Local 11 de UNITE HERE para ofrecer apoyo a los miembros de Roll Call con la nueva Capacitación y Certificación del Servicio de Bebidas Responsables (RBS, por sus siglas en inglés) requerida por el Estado para servicios seguros de alcohol.

El Estado de CA prohibirá que cualquier persona que trabaja sirviendo alcohol que no tome el curso en línea y apruebe el examen RBS sirva alcohol.

NOTA: Cualquier certificación anterior que no haya sido a través de RBS quedará anulada después del 31 de agosto. Si usted tiene la certificación actual de servicio de alcohol TiPS o ServSafe u otra Certificación, ninguna de estas será válida después del 31 de agosto del 2022.

El personal de la HTA estará disponible para ayudar a los miembros de Roll Call con el acceso a las computadoras, la resolución de problemas informáticos y el registro en el sitio web de RBS/ABC. El personal de la HTA no ofrecerá asistencia para aprobar o tomar el examen en nombre de nadie.

Si necesita ayuda, debe programar una cita para recibir ayuda en uno de los siguientes horarios.

Notification re Implementation of new Disneyland Resort Attendance Policy

Dear Disney UNITE HERE Local 11 members,

In May 2022, Disney proposed a new Attendance policy and then met with a Union committee. In response to Union proposals, the company agreed to a number of improvements:

  1. Extra time: Disney will not implement the new system until October 2nd.
  2. Training and Communication: Disney will begin rolling out information on the policy to all cast on July 1
  3. Disney agreed to add more hours – 25 missed unexcused hours for a discipline – and respect the same hours for FT and CR
  4. Disney also upped hours to 17 and tardies to 3 for CT
  5. Disney agreed to add an additional disciplinary step for Cast Members with 5 years or more of service – this means FIVE steps to attendance termination for senior employees.

Disney has now issued their new, final Attendance policy; see attached.  Disney will be conducting trainings soon on this new policy; let the Union know if you have questions.

07.19.2022 – DLR Attendance Policy Final here

Notificación sobre la implementación de la nueva política de asistencia de Disneyland Resort

Estimados miembros de UNITE HERE Local 11 en Disney :

En mayo de 2022, Disney propuso una nueva política de asistencia y luego se reunió con un comité sindical. En respuesta a las propuestas de la Unión, la empresa acordó una serie de mejoras:

  1. Tiempo extra: Disney no implementará el nuevo sistema hasta el 2 de octubre.
  2. Capacitación y comunicación: Disney comenzará a brindar información sobre la política a todo el elenco el 1 de julio.
  3. Disney acordó agregar más horas (25 horas injustificadas perdidas por una disciplina) y respetar las mismas horas para FT y CR
  4. Disney también aumentó las horas a 17 y las tardanzas a 3 para CT
  5. Disney acordó agregar un paso disciplinario adicional para los Miembros del Elenco con 5 años o más de servicio, lo que significa CINCO pasos para la terminación de la asistencia para los empleados senior.

Disney ahora ha emitido su nueva política de asistencia final; ver adjunto. Disney realizará capacitaciones pronto sobre esta nueva política; hágale saber al Sindicato si tiene preguntas.

¡Victoria de Overtime! // Overtime Victory!!

No Wage Cuts at LAX!


Congress Questions $696 billion in Paycheck Protection Program Loans Forgiven by the Small Business Administration ahead of House Oversight Hearing

Representatives highlight loans to hotel chain Westmont Hospitality Group in letter to SBA calling for “vigilant oversight” of loan forgiveness process: “Where did the money go?”


CA and AZ – Tuesday, Congressman Ruben Gallego (D-AZ) led a letter to the Small Business Administration (SBA) calling for vigilant oversight as $696 billion of the total $789 billion lent through the Paycheck Protection Program (PPP) phase has already been forgiven.

On Wednesday, UNITE HERE Local 11 will submit testimony at a House Small Business Administration’s Small Business Oversight, Investigations and Regulations Committee hearing titled “An Empirical Review of the Paycheck Protection Program.”

The letter (available here). follows President Biden’s March 1 announcement that the Department of Justice will appoint a Chief Prosecutor to focus on the most egregious forms of pandemic fraud. Gallego was joined by Representatives Linda Sanchez (D-CA), Adam Schiff (D-CA), Ted Lieu (D-CA), Nanette Diaz Barragan (D-CA), Grace Flores Napolitano (D-CA), Julia Brownley (D-CA), Norma Torres (D-CA), Alan Lowenthal (D-CA), Katie Porter (D-CA), Jimmy Gomez (D-CA), Raul Grijalva (D-AZ), Ann Kirkpatrick (D-AZ), Kweisi Mfume (D-MD), Anthony Brown (D-MD), Ayanna Pressley (D-MA) and Darren Soto (D-FL).

The letter highlights Westmont Hospitality Group, an international hotel company that owns and operates over 400 hotels around the world, as an example of the need for “vigilant oversight” and improved transparency. According to data provided by the SBA, Westmont affiliates received $48 million through 44 PPP loans that were tied to approximately 5,300 jobs. Despite this, the letter states, a lack of transparency by the SBA has made it “impossible” to determine whether those 5,300 jobs were actually retained, yet over $28 million of the Westmont-connected loans have already been forgiven.

The Paycheck Protection Program (PPP) was passed by Congress as part of the CARES Act of 2020 in an effort to support small businesses and save jobs in the midst of the COVID-19 pandemic. PPP borrowers must spend at least 60% of their loans on payroll costs in order to receive full loan forgiveness.

UNITE HERE Local 11, the labor union that represents hospitality workers in California and Arizona, presented evidence to Congress Members regarding one hotel connected to Westmont that received a PPP loan but issued WARN Act notices that it had permanently separated 122 workers, raising the question whether PPP had really served its purpose of protecting jobs.

As of January 3, 2022, SBA had forgiven $9.7 billion of the $13.9 billion in PPP loans to hotels. With the support of PPP funds, the hotel industry has not only weathered the pandemic but has grown on the backs of its workers, with fewer workers forced to do more work than before this unprecedented crisis. While the number of U.S. private industry accommodations establishments increased by 1,375 from the first quarter of 2020 to the second quarter of 2021,  the industry employed 443,600 fewer workers in February 2022 than in February 2020 before the pandemic.

Congressman Ruben Gallego said, “When the COVID-19 pandemic first began, the Paycheck Protection Program served as a critical lifeline to keep our businesses open and hardworking Americans employed. In the years since, we have seen companies recover, but it hasn’t been clear whether some businesses upheld their end of the bargain to keep workers employed. As SBA continues to monitor the program, it is important companies are fully transparent in justifying PPP loan forgiveness. That’s why I am leading this call for SBA to update Congress on what it’s doing to protect hospitality workers’ jobs.”

Elba Hernandez, a housekeeper at the Westmont-operated Hilton Santa Monica Hotel & Suites, said, “For the many months that I was laid off during the pandemic, I didn’t get a cent from Westmont. I am very upset that Westmont got $48 million and still hasn’t told us how they spent the money.” Hernandez’s employer is a limited liability company that has as its manager or member a Westmont affiliate that received PPP funds.

Groups supporting the letter include the Covid Oversight Coalition, Public Citizen, American Oversight, Americans for Financial Reform and United Steelworkers and UNITE HERE Local 11.

Lisa Gilbert, Executive Vice President of Public Citizen, said “The Paycheck Protection Program was intended to provide funds to small businesses as a lifeline to regular Americans in a time of crisis. Ensuring that the funds were not abused and that they were used to keep Americans at work is a key duty of Congress. Public Citizen vigorously applauds Rep. Gallego for pushing for more transparency and accountability of the PPP funds.”

Aliya Sabharwal, Covid Oversight Campaign Manager at Americans for Financial Reform, said, “The Paycheck Protection Program was not intended to be a bailout for billionaire corporations. Small businesses are still struggling to stay open while big companies seem to have made a profit. That’s not right. We need to know where that taxpayer money went and to whom. And if companies got it but didn’t follow the rules, there must be consequences.”

Congressman Gallego’s letter follows prior letters urging SBA to improve transparency and oversight of PPP loans that highlighted hotel chains: an October 2020 letter led by Congresswoman Porter, a July 2021 letter led by Congresswoman Barragan and a February 2022 letter from Congresswoman Judy Chu asking the SBA to improve transparency around PPP loan forgiveness.


UNITE HERE Local 11 is a labor union representing over 32,000 hospitality workers in Southern California and Arizona who work in hotels, restaurants, universities, convention centers, and airports.